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  • Customers like
    • Quality3
    • Amazing3
    • Professional2
  • Customers don't like
    • Customer service1

  • Jun 21
  • Professional Services
  • Positive Experience
  • 21
  • REVIEW RATING 3/5

I was born in Arizona in 1975 and adopted a year later. I was looking for my birth mother. I hired Omnitrace who in turn assigned investigators, Ashly, Chris and Kevin, to my case. Their service were amazing and they located my birth mother Julie! Once they provided me with my birth mother's information, I drove out to San Diego and had a three hour visit with her. It was her. She has three... Read more

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  • Jun 16
  • Professional Services
  • Birth Parent Search
  • 30
  • REVIEW RATING 4/5

This company took my money and did absolutely nothing! Even though I had a lot of information given to me from the adoption home, they still did nothing. The man assigned to my case also had a huge attitude problem! I don't know how they stay in business. I'm just sorry I didn't read the reviews before forking out $1500! Do yourself a favor and do your research before hiring a company to do... Read more

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  • Jun 09
  • Professional Services
  • Salt Lake City, Utah
  • Positive Experience
  • 47
  • REVIEW RATING 4/5

Dear Omni Trace & Kevin, I recently retained your company to help me find my two sisters whom I had never met but have known about them all my life. Long story short they were taken away from our mother in the early 70's for which my mother "never" had the chance to see her daughters again. My mom recently passed in August of 2014. Kevin who I was told was working on my case sent me an e-mail... Read more

Was this review helpful? 2 0

  • Jun 02
  • Professional Services
  • New York, New York
  • Positive Experience
  • 1
  • 1
  • 26
  • REVIEW RATING 4/5

First off.THANK YOU OmniTrace for the phone call this morning!! Oh my gosh, I have been on cloud 9 all day! I have talked to BOTH of my sisters! I am so thrilled yet so sad that I didn't get to meet my birth mother,as she passed away a couple of years ago. Both of my sister's (that is so awesome to say!) said that my birth mom loved me and never wanted to give me up for adoption, and she had... Read more

Was this review helpful? 3 0

  • May 29
  • Professional Services
  • Positive Experience
  • 17
  • REVIEW RATING 3/5

I just wanted to post a review here to say thank you Omnitrace for finding my long lost cousin for me. I tried for years on my own. I was hesitant about using a search company but I went ahead and I am so glad I did. Everyone that I came in contact with was professional, courteous and very responsive when I had questions. Before our designated 21 days their research analyst provided an address... Read more

Was this review helpful? 1 0

  • May 28
  • Professional Services
  • Saint Paul, Minnesota
  • Birth Parents Search
  • 56
  • REVIEW RATING 4/5

I hired OmniTrace over a year ago to find my birth parents. They seemed great during the selling the service to me but once they had my money- nothing. I have never received any updates, no info, no answers. The only way I hear anything is when I email them asking for updates. And the response is always the same and a big runaround. OmniTrace has done nothing to even show me that they have... Read more

Was this review helpful? 0 1

  • May 24
  • Professional Services
  • Chicago, Illinois
  • Positive Experience
  • 42
  • REVIEW RATING 4/5

I recently hired OmniTrace to help me find my 2 sisters whom I had never met but have known about them all my life. Long story short they were taken away from our mother in the early 70's for which my mother "never" had the chance to see her daughters again. My mom recently passed in August of 2014. Kevin who I was told was working on my case sent me an e-mail with my sister’s name, addresses and... Read more

Was this review helpful? 1 0

  • May 22
  • Professional Services
  • League City, Texas
  • Adoption Search
  • 35
  • REVIEW RATING 4/5

In 2013 I was told by Omni Trace that it should not be difficult to locate my bio mother. Up until now I have not seen one shred of evidence that they even worked my place. I've asked for documented proof to no avail and still nothing! Chris did offer to refund 50% of my fee due because they DID NOT find anything. Still nothing as of today! Oh, and if you are looking any sort of empathy,... Read more

Was this review helpful? 0 1

My name is elly Scoblink l paid 1:700& to find out mother s real name I got no where iam a disabled person l want my money back they are the worst company ever l writeing to the better business bureau Add comment

  • May 05
  • Professional Services
  • Memphis, Tennessee
  • Positive Experience
  • 55
  • REVIEW RATING 4/5

This company (Chris) has been very responsive and helpful. Provided me with results in a short period of time. I still do not know if the person i have is my father due to him having demetia but Chris was so helpful in providing me other relatives. I feel that i have hope and can't wait to find out. I look forward to providing an update hopefully soon. i will keep u posted. I think this company... Read more

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