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  • Customers like
    • Quality4
    • Amazing4
    • Professional3
  • Customers don't like
    • Customer service1

  • 2 days ago
  • Professional Services
  • Atlanta, Georgia
  • 11
  • REVIEW RATING 3/5

OmniTrace was fabulous. When I first contacted them, their search consultant, Lynn, talked with me about my search for nearly an hour. She gave me all the pros and all the cons of conducting a search for my birth family. I thought things out for a few days after our talk and decided to hire them. I couldn't be happier with my results. They found my mother and my father, who it turns out got... Read more

Was this review helpful? 1 0

  • Jul 24
  • Professional Services
  • Vero Beach, Florida
  • Adoption Research
  • 9
  • REVIEW RATING 4/5

41 years is a long time, by anyone’s standards. It is also my age, which doesn’t feel like a long time. 33 years ago is ancient history to some folks. To me, it was just the number of years I knew I was adopted. My adoptive parents told me when I was seven. It was easy for me. I had the best parents, the best childhood, the best education. So, why complicate my life and others by trying to find... Read more

Was this review helpful? 1 0

  • Jul 21
  • Professional Services
  • Gilbert, Arizona
  • Omnitrace Adoption Search
  • 12
  • REVIEW RATING 3/5

I paid $1300 to find my bith parents and its been 3 years and have heard nothing. Under furthet investigation I have read that in NY the BC is sealed to protect the birth mother and no amt of $ or person could legally evet open by law so knowing I was born In NY why did they take my money and tell me there wouldnt be any problems finding information. Now 3 years later all I hear when I reach out... Read more

Was this review helpful? 1 1

  • Jul 07
  • Professional Services
  • Florence, South Carolina
  • Positive Experience
  • 26
  • REVIEW RATING 3/5

I cannot believe how fast Omnitrace located my half birth sister. Once I had her information, I knew I couldn't wait to call. I notified my family first and then decided to make the call the same day. The information was absolutely correct and current which she thought was incredible since she had been married and had moved a few different times. My father (her birth father) and I talked to her... Read more

Was this review helpful? 1 0

  • Jul 02
  • Professional Services
  • Henderson, Kentucky
  • Omnitrace People Search
  • 47
  • REVIEW RATING 3/5

they take your money and then you hear no more from them. They say that they can help then do not come through with it. they also say they will call back and you hear nothing from them. I would in no way recommend them to anyone for help. what do i say and see  here SCAM SCAM. been years and still dont know no more than i did when i started with omni trace.  So like i have stated early scam .... Read more

Was this review helpful? 0 2

  • Jun 21
  • Professional Services
  • Positive Experience
  • 55
  • REVIEW RATING 4/5

I was born in Arizona in 1975 and adopted a year later. I was looking for my birth mother. I hired Omnitrace who in turn assigned investigators, Ashly, Chris and Kevin, to my case. Their service were amazing and they located my birth mother Julie! Once they provided me with my birth mother's information, I drove out to San Diego and had a three hour visit with her. It was her. She has three... Read more

Was this review helpful? 1 0

  • Jun 16
  • Professional Services
  • Birth Parent Search
  • 57
  • REVIEW RATING 4/5

This company took my money and did absolutely nothing! Even though I had a lot of information given to me from the adoption home, they still did nothing. The man assigned to my case also had a huge attitude problem! I don't know how they stay in business. I'm just sorry I didn't read the reviews before forking out $1500! Do yourself a favor and do your research before hiring a company to do... Read more

Was this review helpful? 1 1

  • Jun 09
  • Professional Services
  • Salt Lake City, Utah
  • Positive Experience
  • 68
  • REVIEW RATING 4/5

Dear Omni Trace & Kevin, I recently retained your company to help me find my two sisters whom I had never met but have known about them all my life. Long story short they were taken away from our mother in the early 70's for which my mother "never" had the chance to see her daughters again. My mom recently passed in August of 2014. Kevin who I was told was working on my case sent me an e-mail... Read more

Was this review helpful? 2 0

  • Jun 02
  • Professional Services
  • New York, New York
  • Positive Experience
  • 1
  • 1
  • 36
  • REVIEW RATING 4/5

First off.THANK YOU OmniTrace for the phone call this morning!! Oh my gosh, I have been on cloud 9 all day! I have talked to BOTH of my sisters! I am so thrilled yet so sad that I didn't get to meet my birth mother,as she passed away a couple of years ago. Both of my sister's (that is so awesome to say!) said that my birth mom loved me and never wanted to give me up for adoption, and she had... Read more

Was this review helpful? 3 0

  • May 29
  • Professional Services
  • Positive Experience
  • 25
  • REVIEW RATING 3/5

I just wanted to post a review here to say thank you Omnitrace for finding my long lost cousin for me. I tried for years on my own. I was hesitant about using a search company but I went ahead and I am so glad I did. Everyone that I came in contact with was professional, courteous and very responsive when I had questions. Before our designated 21 days their research analyst provided an address... Read more

Was this review helpful? 1 0

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