183 Omnitrace Reviews | omnitrace.com @ PissedConsumer

Resolved

Zulfiqar S Bks

Zulfiqar S Bks |

Resolved: My money is stuck in amazon

Dec 30, 2023

3.0

Omnitrace - My money is stuck in amazon - Image 2

Omnitrace - My money is stuck in amazon - Image 3

Omnitrace - My money is stuck in amazon - Image 4

Omnitrace - My money is stuck in amazon - Image 5

Omnitrace - My money is stuck in amazon - Image 6

Updated by user Dec 30, 2023

Company fixed the issue and I have been provided with full refund.

Original review Dec 30, 2023

I humbly request all the respected members of amazon to help me until I get my money back. I am a poor man I came here to earn money on amazon but my whole money will be lost. I will be grateful to you all for helping me. I am waiting for your reply. If you want more information, please contact me on my number.00968********

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Loss:

$3424

Pros:

Amazon is a greatest companies every body trust in amazon

Preferred solution: Full refund

David J Hyn

David J Hyn |

North Carolina, United States

Can

Jul 25, 2022

I got scammed by a man making me and my wife think he wanted us to rent and wanted American express cards

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Anonymous

Guest-3719889

Roseau, Minnesota

So very happy with the help given to me!!!

Jun 30, 2022

3.6

I am so thankful and happy with all the assistance I received from Chris and his crew. Just over 5 years ago I was able to say "I found my bio mom! This has been Wonderful! We now talk at least weekly and being 1900 miles apart, we see each other 3-4 times a year. We have formed a wonderful friendship and have so much fun together!!! Thank You, Thank You, Thank You!!!

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Anonymous

Guest-3389069

OMNITRACE ARE THIEVES

Mar 07, 2022

I paid a lot of money, and I'm a single mom. It wasn't easy. ALL they care about is money. They didn't do any work at all to help find my daughter. They should have been paying me. I have done all the work and research, they did nothing except make sure they got paid. They are horrible at following up with answers, etc. DO NOT USE THEM, THEY ARE A SCAM!!!!!!

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Loss:

$800

Preferred solution: Full refund

User's recommendation: I DO NOT RECOMMEND

Elizabeth P Nys

To find my daughter given up for adoption

Jun 26, 2021

1.7

i paid them in full and NEVER received any HELP never received any support - never received any HOPE - they just took my money and DID NOTHING The ONLY thing they did was produce a list of Females born on April 9 1967 - NOTHING ELSE They never called to see if there was any thing at all going on - IF i called them it was just take a massage your councilor is busy helping other he will be with you soon NOTHING - DO NOT WASTE YOUR MONEY THEY DO NOTHING

View full review

Loss:

$1000

Pros:

D me they had a large date bank of information

Cons:

Follow through
Did not a have a large data base or anything else
False claims

Preferred solution: Full refund

User's recommendation: NO - NOT AT ALL ~ NO HELP what so ever EXCEPT to requite ALL monies up front

Anonymous

Guest-2669202

Foley, Alabama

Fraud

Jul 09, 2021

1.0

This company is completely fraud! They respond to you until they receive your money. after they get your money they no longer respond to you or reach out to you to help you find your love ones. Do not use this service you will regret it and go through a whole bunch of mess trying to get your money back.

View full review

Loss:

$995

Preferred solution: Full refund

User's recommendation: Do not use this service

Anonymous

Guest-2295426

Rangia, Assam

Missing product

Nov 21, 2020

Assam pin.788713 .Dist. korimgoing Po. Nairgram

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User's recommendation: Check carfully when you're about recive any product

Anonymous

Guest-1751354

Knightdale, North Carolina

No, No, & No. Scam artist !

Jan 04, 2020

1.0

I gave up my 1,000 so freely thinking I could find my daughter that I had given birth to when I was 18. They totally took my emotions and saw their opportunity to make some money.......I could not get follow calls even when I would call them. They always had a messaging system after you asked for your case manager. To this day a year or so later I have not heard of status of search.

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Karen B Bkb

No do not use them

Dec 09, 2019

I would always have to call them for news on finding my daughter. Everytime I would get a recording message saying they would get back with you . They surely quick in taking your money and I believe preying on us that have a broken heart. I'm still in the same position one year later as I was previous. They are crooks.

View full review

Loss:

$1000

Cons:

Follow through

Reason of review:

Not as described/ advertised

Preferred solution: Full refund

Anonymous

Guest-1732411

Knightdale, North Carolina

Do not use this Company !

Dec 14, 2019

1.0

The fastest thing they do is take your money. I never got updates on finding my daughter. I always had to call for a update. I never got to talk to a customer service person . I always had to leave a message. They are really not the company to hire. In my book don't waste your time or money.

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Grace D Qbr

Beyond Expectations

Aug 19, 2019

5.0

OmniTrace (Sharla) reached out for a thorough interview on a Friday and by the next Friday Erin had the name and contact information of my biological father. By the following Wednesday Erin had spoke with my BioDad (who never knew I existed) and set up a time the next day for me to call and speak with my dad. We have been speaking everyday since. I then hired them again 4 weeks after the first time to find a half sibling...they found TWO.....I can not say enough about their professionalism and the gratitude I have...my life has been changed forever. I have given OmniTrace's phone number to several people.

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Reason of review:

Good customer service

Mark K Inp

Zero communication, zero results

Aug 04, 2019

1.0

Never during the my search did OmniTrace reach out to me to update me on their progress. I always had to initiate a conversation. Ultimately, in the end, I know nothing more than I did before the search. Very disappointing. Iwish they would have, at least provided a recap of what they did for my money so I would know that they actually did something. For all I really know for sure is that they cashed cashed my check.

View full review

Loss:

$750

Cons:

Customer service
Follow through

Reason of review:

Poor customer service

Tony P Evi

Sunshine Parkway, Florida

I waste of Money and a lack of professionalism

Apr 17, 2019

1.2

I made a huge mistake working with this so-called company. The results were barely above what I could have gathered on FB. I emailed them for an updated and magically I received and updated a few days later that they said they were planning on sending out. SURE, you expect me to believe that? They were just going to leave me twisting in the wind! To top everything off, they staff is very unprofessional! ERIN, felt that it was her place to yell at me when I spoke with her on the phone. Her rationale was that basically, "hey, you are yelling at me, how else should I response......well you started it (yelling) first." The kicker was when I told her that I am the customer, maybe you shouldn't yell at your customer if they are upset, maybe you should "talk them down". Erin's response...."My job is NOT to be a counselor to customers"...……...WOW! A company might not get the results that are desired and get a low rating. BUT, your "staff" rating should always be 5 stars! A company can control there own actions and more specifically how to treat their customers verbally!

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Loss:

$1200

Reason of review:

No Results and poor professionalism

Preferred solution: Price reduction

Mary T Uas

Slidell, Louisiana

SCAM ALERT!! DON’T SEND MONEY!!

Dec 30, 2018

1.0

Unfortunately, my family and I dismissed the many bad reviews of OmniTrace, and paid $1,200.00 after being reassured that they had the ability to obtain sealed adoption records. NOT TRUE. After stringing us along for years...NOTHING. They do not do anything that any one of us couldn’t do ourselves online. You think because you’re paying a “detective agency” that they are doing some kind of work behind the scenes that can’t be done by just anyone. WRONG. They just mail a letter (if that) to the state asking for the records..the state says “no,” then they tell you they CANNOT obtain the records..”sorry!” $1,200.00 for something any 14 yr. old could do themselves!! Oh! They look up names online, too! The birth name...which was changed at time of adoption...WOW..am i supposed to act surprised that there was NO INFO. found? I paid for THAT?? Pretty serious investigating, eh. They are a sorry excuse for an “investigative team.” Everyone needs to be warned about them. Pay the teenager next door to research..you’ll have better luck.

View full review

Cons:

False claims

Reason of review:

Bad quality

Lisa L Pdl

Philadelphia, Pennsylvania

Was no help at all

Jan 02, 2019

I paid omnitrace a lot of money with it easy payment plan within one year I came out with 50 names that was it I will call every 4 months fine update they would tell me there is no new update was still looking after the third update they mail me a letter saying they going to close my case because he can't find her enclosed with the letter i 50 names supposedly that's all they came up with. I feel like they did not keep their end of the bargain I don't believe that they did all they could do from a scale 1 to 10 I give them a one

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Reason of review:

Poor customer service

Kelly M Zwm

Delray Beach, Florida

Disappointed and heart broken again

Oct 25, 2018

I hired Omnitrace in March. I spoke to someone that said that I had exhausted all avenues, so that it what they were there for. I gave them a ton of information, including my son's birth certificate, receipts from the Catholic Charities that I went to when I was 15. I gave them $1,000.00 and I have had to call repeatedly in order to get information. They had sent out letters to NYS, and they did a name search and wrote to people that have my sons birthday. It is now Oct and I am being told that they do not provide a service that would look for my son. I would need to contact a private investigator that does this type of investigating..... their website does state this. Look below. Experienced and Trustworthy Established in 2001, OmniTrace is a family owned, licensed and bonded private investigation agency. We have provided our people search, birth parent search and adopted child search service to a worldwide list of clients–attorneys, individuals, fortune 500 companies, small businesses, birth parents, adoptees, and private investigators. I am being told to get all of the 23 & me & Ancestry kits (which I did) get on the adoption websites (which I have already). I want a refund for this. I've asked for all the paperwork that I paid for. I am heart broken as now I am back to the beginning.

View full review

Loss:

$1000

Reason of review:

I feel that when I hired this company they would help me find my son. Now I am being told that I would need to hire a private investigator. Your website it very misleading.

Preferred solution: Full refund

1 comment

Guest-1621353

Dec 30, 2018

Same problem here. They know they are misleading people and stealing their money. They need to be stopped.

Helpful

Contact Information

Website:

www.omnitrace.com

Mailing Address:

6231 PGA Boulevard, Suite 104-202

Palm Beach Gardens, Florida 33418

United States

Phone:

(888) 965-6696

Contact Omnitrace Customer Service

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About

Summary

OmniTrace
is a Florida Licensed Private Investigation Agency during 15 yeas. The company offers the ultimate people search, birth parent search and adoptee search services. OmniTrace has provided people search services to attorneys, individuals, Fortune 500 companies, small businesses, private investigators, and a worldwide list of clientele. It is a member of the Association Of Professional Genealogists, the National Association Of Investigative Specialists and National Association Of Professional Background Screeners. The corporate office of the company is based at
23123 State Rd. #7 Suite 223
Boca Raton, FL 33428. The customer service of the company is available at 888-965-6696 and fax 561-470-8905 or via email using the website.

Omnitrace is ranked 6 out of 84 in Investigation category

Area Served

USA

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Omnitrace

Omnitrace Overview

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Top Omnitrace Reviews

"So very happy with the help given to me!!!"

"Fraud"

Resolved: My money is stuck in amazon

Can

So very happy with the help given to me!!!

OMNITRACE ARE THIEVES

To find my daughter given up for adoption

Fraud

Missing product

No, No, & No. Scam artist !

No do not use them

Do not use this Company !

Beyond Expectations

Zero communication, zero results

I waste of Money and a lack of professionalism

SCAM ALERT!! DON’T SEND MONEY!!

Was no help at all

Disappointed and heart broken again

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